Refund and Returns Policy

Because our products are medical and personal protective supplies, all sales are final. We can't accept returns or exchanges for change of mind, ordering errors or unused stock.

If your order arrives damaged or defective, or you received the wrong item, contact us within 7 days of delivery at sales@greenhealthmedicalinc.com or 647-613-0241. Include your order number and photos of the product and packaging. Once we confirm the issue, we'll send a replacement or issue a refund to your original payment method at no cost to you.

Please note any visible box damage with the carrier when you sign for delivery, and keep all packaging until your claim is resolved.

Approved refunds are processed within 5–10 business days.